Ombrix Digital1. Introduction
Ombrix Digital ("we," "us," "our") operates ombrixdigital.com and provides web development, digital advertising, graphic design, e-commerce, and marketplace management services. This policy explains what information we collect from visitors and clients, how we use it, and the choices you have.
2. Information We Collect
We collect information in the following ways:
- Contact form submissions: name, email address, mobile number, city/country, the service you're enquiring about, and any project details you provide.
- WhatsApp messages: if you contact us via WhatsApp, we receive your phone number and the content of your messages.
- Automatically collected data: when you visit our site, standard technical data such as IP address, browser type, device type, and pages visited may be collected via analytics and advertising tools.
- Client project data: if you engage us for a project, we may collect additional business information necessary to deliver the service (e.g. store credentials, ad account access, product data).
3. How We Use Your Information
We use the information collected to:
- Respond to enquiries and provide quotes for our services
- Deliver and manage the services you've engaged us for
- Communicate with you about your project via email or WhatsApp
- Improve our website and understand how visitors use it
- Run and measure the performance of our own advertising, where applicable
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies (including advertising pixels such as Meta Pixel or Google Ads tags) to understand site traffic and measure the effectiveness of marketing efforts. You can control or disable cookies through your browser settings at any time.
5. Third-Party Services
We rely on select third-party services to operate our website and communicate with clients, including:
- FormSubmit — to process and deliver contact form submissions to our email
- WhatsApp — for direct client communication
- Google Fonts — to load typography used on this site
- Advertising platforms (Meta, Google) — where we run campaigns on behalf of the agency or its clients
These providers process data according to their own privacy policies, which we encourage you to review.
6. Data Sharing
We do not sell your personal information. We only share information with the third-party services listed above, as necessary to operate our business, or when required by law.
7. Data Retention
We retain enquiry and client data for as long as necessary to respond to your request, deliver our services, and meet any legal or accounting obligations. You may request deletion of your data at any time (see Section 8).
8. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us using the details below.
9. Children's Privacy
Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this privacy policy or how your data is handled, contact us at ombrixdigital@gmail.com or via WhatsApp.